You start account creation directly on the CyberGhost Account Management page. For that click on 'New to CyberGhost VPN? Sign up now' located on the right side of the page:
In the next window please enter the following data:
- Your e-mail: You need an e-mail to be able to use a CyberGhost subscription across multiple devices. In your online account management you can change the e-mail at any time you want.
- Your Password: A password is also needed to log-in to the CyberGhost network. As the e-mail can be changed in your online account page at any time you want. Make sure to write the password again in the box labeled with "Retype your password" to avoid any typos.
IMPORTANT: Your password must meet all the following conditions:
- At least 6 characters
- Letters: lowercase and uppercase
- Numbers: 0-9
- Special characters
Account creation will be completed after you click on 'Sign up'. At the same time the system will generate your personal PUK(needed for a possible account recovery in case of loss of credentials). Please take special care of your credentials and print or store them somewhere safe. For that the website will pop-up a green notification box with one button: 'Save& Download PUK' which will download the credentials on your computer as you can use to save the PUK or print it on a hard paper copy.
If you ever lose your credentials (that is: Username, Password and/or PUK) but don't leave a fallback email in your account settings, you won't be able to access your account anymore and might loose any subscription activated on the respective account. Even Support can't help you out then.
Once you save the account details, you are an official Ghostie!