If you purchased a Special Edition or have a promotional subscription, please note that this is not the exact same thing as a Premium subscription. The Special Edition gives you access to a limited choice of Premium Servers from 5 countries (usually USA, Romania, Germany, Czech Republic and Netherlands), as does the promotional subscription. This information was displayed in the product description and mentioned also in the shopping cart before confirming the purchase. From this plan you can upgrade to a Premium or Premium Plus and you will get a discount (only buyers of the Special Edition).
Articles in this section
- My subscription got lost or hasn't been activated
- I can't log-in anymore and lost my PUK
- You purchased the Special Edition and can't access all servers?
- Purchased premium plan but still have to wait? Or you don’t have access to all countries and servers?
- How can I get back my CyberGhost subscription after re-installing my system and/or the client?
- 1 + 1 offer: Where is my free year?
- I lost my user name & password
- I didn't get my activation key. Where is it?
- How come my activation key is called invalid?