Please make sure the following requirements are met:
- Windows Vista (please be aware that Microsoft doesn't support Windows Vista anymore and it can't be considered safe due to lacks of security updates)
- A CyberGhost account
Info: Here's how to create a CyberGhost account online
Info: Here's how to manage your CyberGhost account
- A CyberGhost subscription
Info: How to purchase or upgrade a subscription
Info for prepaid subscribers: How to enter an activation key
Visit your CyberGhost VPN online account and login with your Premium Username and Password
Click on 'My Devices' and in the 'Add a new device' section > click 'Others'.
Click Configure new device and in the new window, choose your desired protocol, in our example: L2TP and your preferred country and server group, as described below.
Also type in a Device name to assign to your device, then configure the parameters for the new device.
FYI: The Layer 2 Tunneling Protocol (L2TP) allows operations of multiple tunnels and can be considered as very safe. For authentication it uses PAP/CHAP, but it lacks its own encryption, which is why CyberGhost uses L2TP in connection with the encryption technology IPSec as 'L2TP/IPSec'
- Country: Since native protocol connections may only be used with exactly one server you now have to choose the country you want to surf from; the server to be used in this country will be chosen by CyberGhost automatically.
- Server group: Depending on the chosen country as well as the availability of different server types as an attribute of your current plan you can also define a server group to use:
After setting up your preferred settings, save them with 'Save and download configuration'.
To view the L2TP credentials that are generated for you on the configuration dashboard, press View Configuration.
Once the new page is opened, your connection credentials are generated for you but make note of the following information:
- Server group: This is the address of the country (server) you want to be connected with, e.g. '12345-1-ca.cg-dialup.net'. Note: This address changes with every country you have chosen in the step before. The actual single server to be used will be chosen automatically by CyberGhost.
- User name: A solely for this protocol generated user name. This is NOT your regular CyberGhost account user name, it's used only to authenticate with our servers via Manual Configurations.
- Password (you need to check the "Show Password" option in order to see it): A solely for protocol usage generated password. This is NOT your regular CyberGhost account Password, it's used only to authenticate with our servers via Manual Configurations.
- Pre-Shared Key
Please download the configuration file. For that please click on 'Download configuration' and download the config file to your computer (it's recommended that you create a special folder for the config, somewhere accessible like your Desktop).
You start your Windows protocol configuration by opening your 'Control Panel' and walk your way via 'Network and Internet' to the 'Network and Sharing Center' or, alternatively, right click on the network symbol in your System Tray and choose the entry 'Network and Sharing Center'.
Click left handed on 'Set up a connection or network'.
Click on 'Connect to a workplace' and 'Next'.
If you already have some active connections, now click on 'Create a new connection'.
If not, choose the option 'Use my Internet connection (VPN)' right away.
Add the server address you want to connect to, e.g. '4-de.cg-dialup.net'. Furthermore type in a name for your new connection in the field 'Destination name'. If you plan to create more connections to different locations make sure, you label each connection thoroughly by adding the country name, eventually the server group, and maybe even the used protocol, e. g. 'CG_DE_Default_L2TP'. That way you better can tell one from another later on.
Activate the check box 'Don't connect now ...' and click on 'Next'.
A protocol connection addresses just one single server. If you want to surf from different locations, aka use different servers in different countries, you need to set up as many connections as locations you want (which means you have to do it all again for each single country). If you want to be able to connect to five different countries, for example, you need to set up five different connections, from which you can choose later on.
Enter your login credentials in the next window, which consist of 1) the user name created in step 1, and 2) the password, also created in step 1. DO NOT use your regular CyberGhost user name and password, which you use to login in the client and your account management!
Click on 'Create' and leave the window by clicking on 'Close'. Don't connect now, because there are some other settings to be set first.
Again, open your 'Network and Sharing Center' (e. g. via 'Network and Internet > Connect to a Network'). Click on 'Manage network connections' in the left side bar.
Right click on the connection you just created and choose 'Properties' from the context menu.
In the 'General' tab you see the server address you entered before.
Switch to the tab 'Options', deactivate 'Include Windows logon domain', leave all other settings as found and click on 'PPP Settings'. There you make sure, only the check box 'Enable LCP Extensions' is activated.
Now switch to the tab 'Security', activate the radio button 'Advanced (custom settings)' and click on 'Settings'. There you activate as the wanted type of 'Data Encryption' the value 'Maximum strength encryption', which equals 256 Bit AES. Furthermore activate the option 'Allow these protocols' and put a mark in the box to 'Microsoft CHAP Version 2'.
For media streaming it might be necessary to choose 'Require encryption', which equals 128 Bit AES (the 'Maximum' encryption puts more load on your CPU and might result in video jolting).
Confirm by clicking on 'OK' and move to the tab 'Networking'. There you activate the option 'L2TP IPSec VPN' as the 'Type of VPN'. Also please click on the button 'IPSec Settings' and activate the option 'Use preshared key for authentication'. Enter 'CyberGhost' (case sensitive!).
Confirm with 'OK' and 'OK' and return to the connection list.
Optional: Tell Windows to create a link to this connection on your desktop by right clicking on the respective connection and choosing the entry 'Create Shortcut' from the context menu.
Start your new connection with a double click.
Enter your credentials again, that is the user name and the password generated in step 1. DO NOT use your regular CyberGhost password.
Also tell Windows to save your credentials so you don't have to type them any time you want to connect.
Click on 'Connect'. Once connected for the first time you will be asked for a location for the new network. Choose the entry 'Public location'.
To disconnect, right click on the network icon in your System Tray and choose 'Disconnect from ... > your active connection'.
Certain routers need you to activate the L2TP/IPSec protocol in order to establish working connections. How you can accomplish that task should be documented in your router's manual.