When using the 'Best Location' option you will establish a connection per default completely automatically on a server in one of the available countries, but you can also choose a different country or city.
1. To manually select a country, go to the main screen and simply press on the "Best Location" area.
2. On the next screen, you will see a list of all the countries CyberGhost operates servers in.
3. As you can see the list can be pre-filtered:
- All : All available countries will be displayed.
- Streaming : Only countries with optimized streaming servers will be displayed.
- Favorites : Only countries, cities or single streaming options you previously marked will be shown in this list.
Connect to a country
Tap to connect to the chosen country right now, the single server to be used will be determined by CyberGhost automatically, based on the internal load balancing.
1. To go further and activate a specific city from one of the available countries , press the arrow at the right end of the country entry line.
* If the arrow is missing on some countries, it means that all the servers from it are placed in a single city.
2. Then, you can select one of the available cities that will be displayed.
Once a country or single server is activated, the app switches back to the main screen, where the country or server will be shown right beneath the connection confirmation. The lower part of the main window will display also information about your new IP address, the amount of data transferred and the protocol used to establish the connection.
To disconnect from the current connection tap on the 'Power' button.
After disconnecting the VPN, the country or server you used last will replace the default connection type and stay valid for all future connections - until you choose a different country or city or switch back to 'Best Location'.
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: firstname.lastname@example.org
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website