Now click on the button to the right of the page, called “Turn auto-renewal off”:
That's it. Your subscription will be put on hold at the next possible date and a confirmation email sent to you.
Please note, that turning auto-renewal off for a subscription doesn't result in any refunds as it is a separate event that is triggered manually.
If you want to resume your subscription, please click on the button ‘Turn Auto-renewal ON” in the “Billing details” page or in the confirmation mail sent to you.
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: firstname.lastname@example.org
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website