To get access to a server one needs a RSA key (just a username and password are no option). That key will be generated individually and is secured on an encrypted mobile media (usually an USB stick with a TrueCrypt Volume). Furthermore the private key on that drive will be encrypted with a different password.
A direct access to our VPN servers is restricted to a small group which consists at the time being (April 2013) of four persons. Neither a worker of a computer center nor a server provider is included to this group of persons. Furthermore we have strict contracts with our partners, among them Kaia Global as our own carrier, establishing very harsh security requirements, e.g. that a system has to be wiped completely before a server can be withdrawn.
All servers are installed and configured by CyberGhost VPN. A computer center only provides the hardware. This too is due to our high security policy.
Please note also that we don't store any data on our VPN servers or login system that could be used to find out, who accessed which server at what time or compromise the anonymity of our users in any other manner.
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