Payment information, such as your credit card details or PayPal account, is handled and stored exclusively by the third-party payment provider or reseller. CyberGhost doesn’t have access to your full credit card number or complete payment details.
For fraud detection purposes, CyberGhost may retain limited transaction metadata such as billing method and partial payment information. Your name and email address are associated with your account but aren’t linked to your VPN activity or traffic data. None of this data is linked to your VPN activity.
Need assistance? Contact our Customer Support team:
- by email: support@cyberghost.ro
- by online request: https://support.cyberghostvpn.com/hc/en-us/requests/new
- by 24/7 live chat on our website
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