How to upgrade from trial to Premium for Amazon Fire TV / Fire Stick

After your trial has come to an end, a CyberGhost subscription is needed in order to continue with premium access.

Upgrade

To buy a subscription tap on 'Subscribe now' and decide for a payment plan. All plans are subscriptions, although the run-time will differ. If you decide for a monthly subscription, you will be billed once a month, if you decide for a yearly subscription, you will be billed once, for the entire year.

External upgrade

'All platforms' subscriptions can also be purchased through the CyberGhost Website. Your order takes place online in a browser window, where you first decide for the payment interval (e. g. monthly or yearly).

Now decide for a payment method : 

Click on 'Continue to payment' and enter your payment details. Payment will be processed by a third-party service to avoid privacy breaches based on common databases. Click on 'Continue'.

All personal data such as credit card number, PayPal account, names, etc. will stay private with the payment provider and never be submitted to third parties, not even to CyberGhost itself.

Please check your details before proceeding and acknowledge that you buy a subscription with recurring payment cycles.

Special conditions (e. g. half the price) are only valid for the first payment, while the next payment will reflect the regular subscription price.

After the payment process ended successfully you will receive a confirmation and your credentials to use your subscription with CyberGhost:

• User name: A temporary user name to log in to the client and your online account management.
• Password: A temporary password to login to the client and your online account management.
• Reference number: Your purchase number. Please always submit this number, if you have questions regarding your purchase such as asking for a refund or an account recovery.

How to use your external subscription on Fire OS

Open your Fire OS CyberGhost client and log-in with the credentials generated for you. In case you are logged in to a different account at the moment, please log out first via the side menu and then log-in with the new credentials (because the system neither recognizes your external purchase automatically nor is it able to transfer the subscription from that different account to your Amazon account).

For any additional information or concerns - it is best to approach the Support Department:

via e-mail: support@cyberghost.ro
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website