Directly after a new installation, CyberGhost VPN for iOS starts with a welcome screen.
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Depending on whether you already own a CyberGhost iOS subscription from the App Store, are a regular user of the CyberGhost desktop apps, or want to become a new CyberGhost user, please tap on one of the following three options:
Start trial
CyberGhost offers you a cost-free 7 days trial, including all features and the full functionality of our infrastructure, with no limitations set. An account is necessary to use the CyberGhost service and can be created anonymously.
Just enter a valid email address, type in a password twice. Pick a plan that suits your needs the best. This plan will be started automatically after the end of the cost-free trial period unless you canceled beforehand at any given time.
Note : Please note that you need to purchase a plan of your choice to start the trial. However, the trial will continue the full course, whether you cancel your chosen subscription or not.
Recover purchases
If you purchased your CyberGhost VPN subscription via the App Store, you can log in by tapping 'Recover purchases'.
This is especially useful if you have:
- Logged out by accident on your current iOS device.
- Reinstalled CyberGhost VPN on your iOS device.
- Want to use CyberGhost VPN on another iOS device.
Login trouble? If the recovery process fails, make sure you are logged in to the same Apple account you used when purchasing your CyberGhost subscription on the App Store.
Make sure you also check you aren't currently using CuberGhost VPN on seven other devices at the same time.
I already have an account
Existing CyberGhost VPN users with regular subscriptions can log-in with their user names and passwords. Tap on 'I already have an account'. Have your credentials at hand, type in your user name and password, and log-in.
Log-in trouble? In case of a log-in failure please check the following:
-
Lost your password?
- Please visit your account management with a browser and click/tap on 'I forgot my password'.
Enter your account email address or the fallback email address entered in your CyberGhost account management and click on 'Recover my account'. A recovery mail will be sent to this address. Check your emails and use the provided link to reset your account.
- Please visit your account management with a browser and click/tap on 'I forgot my password'.
- Activated too many devices? A log-in failure might also be the result of already having activated the maximum amount of allowed devices. Please visit your account management and check on the current status of registered devices. Regular CyberGhost subscriptions are good for up to seven devices, regardless of the respective operating system, but if all slots are occupied, at least one old device has to be removed, before you can successfully log-in with your iOS device (here you find more details on how to manage your devices).
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: support@cyberghost.ro
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website
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