This article will answer commonly asked questions about CyberGhost VPN's Smart DNS feature.
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Will My Connection Be Encrypted?
How Many Devices Can I Use Simultaneously with CyberGhost VPN's Smart DNS Service?
What If the Smart DNS Service Isn't Working?
Can I Use Smart DNS and VPN Simultaneously?
What Is Smart DNS?
Smart DNS is a service you can use on devices that don’t natively support VPN apps. It doesn’t change your IP and doesn’t encrypt your connection like a VPN does, but instead it offers better speed for watching video content.
How Does Smart DNS Work?
As the name implies, this feature simply works by changing the DNS servers on your device from your local servers (which contain information that can reveal your location) to our DNS servers based in the U.K., the U.S., Germany, Japan, and the Netherlands.
Will My Connection Be Encrypted?
No, your connection will not be encrypted. Smart DNS is not meant for security purposes.
Will My IP Be Hidden/Changed?
Your IP address is not changed. It will only change your DNS addresses.
How Many Devices Can I Use Simultaneously with CyberGhost Smart DNS Service?
There is no limit to the number of devices you can use as long as they are located in the same network and have the same external IP address.
What If the Smart DNS Service Isn’t Working?
In some situations, Smart DNS may not work as expected due to network settings or device-specific configurations.
If you're having trouble using Smart DNS, please refer to our Smart DNS troubleshooting guide for step-by-step instructions.
If the issue persists, you can try one of these alternative ways to use CyberGhost VPN on your TV or console:
Can I Use Smart DNS and VPN Simultaneously?
You can’t use a VPN and Smart DNS at the same time because they conflict with each other.
As long as the CyberGhost VPN application can be installed on your specific device, you don’t need to use Smart DNS. That’s because CyberGhost already changes your DNS by default, and it also offers more functionality on any device.
If you still want to use Smart DNS, our articles and guides will help you implement it on various devices.
Need assistance? Contact our Customer Support team:
- via email at support@cyberghost.ro
- via online request at https://support.cyberghostvpn.com/hc/en-us/requests/new
- via 24/7 Live Chat by clicking the Support button below
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