What is Smart DNS ?
A Smart DNS is a service you can use to access geo-restricted Internet content. It does not change your IP and does not encrypt your connection unlike a VPN, instead it offers better speed for watching video content. This feature will help you to unlock streaming content like US Netflix, US Hulu, UK Netflix, etc.
How does Smart DNS work ?
As the name implies, this feature simply works by changing the DNS servers on your device from your local servers (which contains info that can reveal your geo-location) to our DNS servers based in the US, UK, DE, and JP.
Will my connection be encrypted ?
It does not encrypt your data. Thus, Smart DNS can be used for unblocking geo-restricted content, but not for security purposes.
Will my IP be hidden/changed ?
Your IP address is not changed. It will only change your DNS addresses, as the name suggests.
How many devices can I use simultaneously with CyberGhost Smart DNS service ?
There is no limit to the number of devices you can use as long as they are located in the same network and have the same external IP address.
Can ISPs interfere with the Smart DNS service ?
It is worth mentioning that in some situations Smart DNS cannot be used successfully. If your Internet Service Provider diverts the DNS while using a technology called 'Transparent DNS proxy', they intercept all DNS lookup queries (TCP/UDP port 53) and transparently proxy the results. This forces you to use their DNS addresses without being able to change them. Smart DNS might have issues.
In other cases, port 53 (DNS) may be intentionally blocked. In such a situation, we recommend that you submit a request for unblocking to your ISP's technical support department.
Should the above solutions not work for you and you still can't use Smart DNS as foreseen, try an alternative way to use CyberGhost VPN on your TV or console:
Will the Smart DNS automatically unblock all websites ?
Smart DNS doesn't unlock everything. Certain less-used applications or websites might not be unlocked with Smart DNS.
Can I use Smart DNS and VPN simultaneously ?
You cannot use both VPN and Smart DNS service at the same time because they conflict with each other.
As long as the CyberGhost VPN application can be installed on your specific device, you do not need to use Smart DNS. The CyberGhost VPN application will provide you with more functionality on any device.
Our articles and guides will help you implement Smart DNS on various devices:
If you have any further questions regarding Smart DNS, the best approach is to contact us
via e-mail: email@example.com
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website