The steps below show how to cancel the CyberGhost Google Play subscription or trial that was made through the Play-Store App from an Android device:
1. Open the Play-Store Application.
2. Tap on the hamburger button.
3. Next, tap on “Subscriptions”
4. Tap the CyberGhost icon
5. Select 'CANCEL SUBSCRIPTION'
Please note that the cancellation will stop future renewal charges but will not lead to a refund of previous orders.
For all refund requests, please contact our support department by email at firstname.lastname@example.org.