This article presents the basic features and functionalities of the VPN on Android mobile devices, will guide you on how to apply the steps and provide tips and tricks. If you wish to skip some of the steps, and jump to a specific topic, simply select it from the below list:
How to Select Streaming Servers
How to Connect to the VPN
1. Start by finding the CyberGhost VPN application from your device menu and tap to open it.
2. The app will open the main screen of the app, in a disconnected mode.
To perform a quick connection, simply hit the power button from the middle of the screen. This will connect you to the Best Location option, a server which provides the best performance in accordance with your current location, with optimal settings in terms of speed and user load.
To expand the list of servers and select a more specific location, you need to push the "Best Location" button and then you can choose any server from what will be listed in the expanded categories.
- Countries: Lists all the available countries / cities.
- Streaming: Lists the servers that are optimized for watching entertainment channels.
- Favorites: Lists servers that you marked as favorites, using the star symbol.
To disconnect from the server, simply tap the power button once again and to switch back to the "Best Server" option, just press the X next to the selected country.
How to Select Streaming Servers
1. Expand the CyberGhost app menu by tapping on Best Location
2. Select the Streaming category
3. Select the streaming channel that you wish to watch and connect
Note: To obtain better results, it is recommended to stream via a browser application and to clear the cache and cookies before playing a video.
How to Mark Favorite Servers
1. Expand the CyberGhost app menu by tapping on Best Location
2. Select the Countries category
3. Here, you can either add a specific city by further expanding the menu or just add a country as favorites by tapping on the star symbol, as shown in the example below:
Note: Some servers are represented by a single city, thus, the expansion arrow (as shown at step 3) is not displayed for such countries.
How to Set-Up a Dedicated IP1. From the CyberGhost app menu, tap on Settings
2. Select the VPN tab
3. Next to "Dedicated IP", tap on the "Not set up" button. If you already have a dedicated IP active, it will not display such feature, as only one dedicated IP can be validated per device.
4. On the next screen, simply copy and paste the token that you redeemed and tap OK.
To connect to the dedicated IP server, you can either find in the countries category or marked as favorites.
Note: This addon is purchased separately and it is linked with a unique token that you need to redeem; it is not linked directly to the CyberGhost account. For more information on how to redeem the Dedicated IP token, click here.
How to set a Wi-Fi ruleCyberGhost gives you the option to set rules either on secure Wi-Fi networks (such as ones from a home network) or an unsecured Wi-Fi (such as public ones).
- From the CyberGhost main menu tap on Settings
- Next, tap on Wi-Fi
- Make sure that this feature is enabled
- You can set any rule for a Wi-Fi connection from the available list:
- Ask : When the specific Wi-Fi connection is detected, CyberGhost asks you if you want to be protected.
- Protect : When the specific Wi-Fi connection is detected, CyberGhost automatically starts a VPN connection.
- Disable protection : If you already have a VPN connection running and you enter a (different) Wi-Fi network, CyberGhost will disable the VPN connection.
- Ignore : By choosing this option, CyberGhost will not connect automatically to any Wi-Fi network, nor send any notification, leaving you the option to connect manually to the VPN
If you would ever want to change a rule for any specific Wi-Fi, you can select the button Manage Wi-FI Networks and edit the rules of each network that you had set rules on.
How to Use Split TunnelThe Split Tunneling feature enables you to choose which apps will access the Internet through the VPN tunnel and which apps you would like to allow to access the Internet via your main connection.
Note: By default, CyberGhost routes ALL traffic from ALL apps through the VPN tunnel (where your IP is changed and all traffic encrypted). If you do not make any changes to Split tunneling after installing CyberGhost, all of your apps will go through the VPN by default.
- First, ensure that no active connection is on, when trying to set a new Split Tunneling rule, and go to Settings
- Tap on the VPN tab
- Scroll down and select the App Split Tunnel
- Tap on Mode
- Set Custom rules
Once "Custom rules" is set, you can simply uncheck the boxes next to each app you want to allow access through your main Internet connection and not the VPN tunnel.
Note: When selecting the Custom rules mode, you can use the "Protect new apps" option to ensure any NEW app, installed after you've set the custom rules is protected automatically.
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: support@cyberghost.ro
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website
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