.NET Framework Issues

CyberGhost VPN requires .NET Framework 4.8 or later. Before you repair or update the .NET Framework, make sure your Windows device is up-to-date and you know what version of the .NET Framework you’re currently running. You can also consult the Windows Update Troubleshooting Guide here.

Check .NET Framework Version

1. Go to This PC and open Local Disk (C:).

   

2. Open the Windows folder.

   

3. Open the Microsoft.NET folder. You may need to scroll down to find it.

   

4. Open the Framework folder.

   

5. Open the highest version folder.

   

6. Right-click the Accessibility.dll file in the folder and select Properties.

   

7. Go to the Details tab and check the File version entry. That will show the .NET Framework version you have installed.

   

If your version number is below the CyberGhost VPN minimum, update .NET Framework. If you’re up-to-date, you should try repairing it.

Repairing .NET Framework

If you’re having problems with .NET Framework, the official cleanup tool may be able to help you:

1. Click Download on the official .NET Framework cleanup tool site.

   

2. Check the I have read and accepted the license terms box and click Next.

   

3. Select Next to apply the suggested changes.

   

4. Leave this window open until you finish running the repair tool.

   

5. If you still have issues, it’s time to update/reinstall .NET framework.

Updating .NET framework

For the latest version and NET framework support for your operating system, please refer to the following link.

Need assistance? Contact our Customer Support team:

• by email: support@cyberghost.ro 
• by online request: https://support.cyberghostvpn.com/hc/en-us/requests/new
• by 24/7 live chat on our website