Troubleshooting
Windows
- Unable to connect on Windows ?
- TAP driver error
- .NET Framework issues
- Having problems with Windows 10 ?
- How to configure Windows Firewall to unblock CyberGhost?
- How to send connection logs on Windows
macOS
- Why does CyberGhost VPN require me to install a helper tool on Mac ?
- Troubleshooting connectivity on macOS
- macOS authentication issue
- What is Neagent ?
- “Could Not Retrieve the Password from the Keychain” error message
- What is Keychain Access on the Mac ?
Android
- How to send connection logs on Android ?
- Unable to connect on Android
- How to troubleshoot streaming issues on Android?
- How can I use WireGuard® protocol ?
- High battery consumption when CyberGhost is activated
- How to clear CyberGhost VPN app cache ?
iOS
Linux
Streaming issues
How to disable IPv6
- How to disable IPv6 on Windows 10
- How to disable IPv6 on MacOS ?
- How to disable IPv6 on Android ?
- How to disable IPv6 on MacOS from the terminal ?
- How to disable IPv6 for Linux via Network Manager
- How to disable IPv6 for Linux via Terminal
Connectivity
- Unable to connect to CyberGhost VPN servers
- Troubleshooting VPN connection on Windows
- Troubleshooting VPN connection on Mac
- Troubleshooting VPN connection on Android
- Troubleshooting VPN connection on iOS
- Troubleshooting VPN connection on Linux