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How to Disable IPv6 on Your TP-Link Router (Firmware v1, v2, v3, v4, and v5)

This guide shows you how to disable IPv6 on TP-Link routers with firmware versions 1, 2, 3, 4, or 5. 

CyberGhost VPN supports IPv4 connections. For some troubleshooting cases, Support may ask you to disable IPv6 on your router.

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Disable IPv6 on v1, v2, and v3 Firmware

Disable IPv6 on v4 and v5 Firmware

Why Does Support Ask Me to Disable IPV6?

Troubleshooting

Disable IPv6 on v1, v2, and v3 Firmware

The steps below use the TP-Link AC1750 Archer C7 with firmware version 3.13.32. The steps may be the same or similar on other TP-Link router models or these versions.

  1. Open a web browser. Enter your router login address in the address bar. The default address is usually http://192.168.1.1. If you’ve changed this address, use the custom address instead.

    Browser page showing the URL bar with the router IP address added.

  2. Sign in to your TP-Link router dashboard. In the left-side menu, go to IPv6 Support > IPv6 Setup.

    disable-IPv6-on-your-TP-Link-router-firmware-v4-and-v5-2.png

  3. Under WAN Setup, uncheck Enable IPv6. Click Save.

    TP-Link router showing the "Enable IPv6" checkbox highlighted.

  4. If a pop-up message asks you to reboot your router, confirm the reboot with OK.

    TP-Link router showing a confirmation window for setting changes.

Disable IPv6 on v4 and v5 Firmware

The steps below use the TP-Link AC1750 Archer C7 with firmware version 5.0. The steps may be the same or similar on other TP-Link router models or these versions.

  1. Open a web browser. Enter your router login address in the address bar. The default address is usually http://192.168.1.1. If you’ve set a custom address, use that one instead.

    Browser page showing the URL bar with the router IP address added.

  2. Sign in to your TP-Link router dashboard. Open the Advanced tab.

    The Advanced tab in TP-Link router settings.

  3. Select IPv6 from the left-side menu and toggle IPv6 off. Click Save.

    The IPv6 tab in TP-Link router settings, highlighting the IPv6 toggle.

Do not change any settings in the MAC Clone tab for this guide.

Why Does Support Ask Me to Disable IPV6?

CyberGhost VPN supports IPv4 connections. Disabling IPv6 helps Support check whether your VPN connection works correctly in an IPv4-only environment.

Troubleshooting

If disabling IPv6 doesn’t resolve your issue, here are some common scenarios and next steps.

My VPN still doesn’t work after disabling IPv6: Disabling IPv6 is only one troubleshooting step. Contact Support for further help.

My ISP provides only IPv6: Contact Support before changing your router settings. They can check your setup and suggest the best next steps for your network.

I only need IPv6 and do not want to use IPv4: Disabling IPv6 is a troubleshooting step to help identify connection issues. If your ISP only supports IPv6, contact Support before making any changes.

Need assistance? Contact our Customer Support team:

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