Articles in this section

How to Disable IPv6 on Windows

CyberGhost VPN doesn’t support IPv6, so having it enabled on your device may interfere with how the VPN works. If you’re experiencing connectivity issues, disabling IPv6 may help resolve them.

Note: This guide works on both Windows 10 and 11

Disable IPv6 on Windows 10 and 11

  1. Type “network connections” in the Start menu and click View network connections.

    Start Menu on Windows 10. The "View network connections" search result is highlighted.

  2. Locate your active internet connection. Depending on your setup, it may be called Ethernet or Wi-Fi.

    Network Connections page on Windows 10. An ethernet connection is highlighted.

  3. Right-click your internet connection and select Properties.

    Network Connections page on Windows 10. An ethernet connection is selected and the "Properties" option is highlighted.

  4. Uncheck the Internet Protocol Version 6 (TCP/IPv6) option and click OK to save.

    Ethernet Properties page for an ethernet connection on Windows 10. The "Internet Protocol Version 6 (TCP/IPv6)" option and "OK" button are highlighted.

When done, check if the CyberGhost VPN app is running well. If you continue to experience issues, refer to our Windows troubleshooting guide.

Need assistance? Contact our Customer Support team:

Related articles

Comments

0 comments

Article is closed for comments.