Using Linux has become more and more frequent with more and more users getting accustomed with the Linux environment. Luckily, the below steps are provided as to how to disable IPv6 - via Settings menu.
Note: Make sure that when opening the Terminal window, the Linux account has Administrator privileges.
Step 1: Head to the Network icon in the upper right corner and choose the Internet connection (Wired or Wi-Fi) and choose Wired settings.
Q: I am seeing Wi-Fi instead of Wired/Ethernet. Is there something wrong ?
A: The purpose of the tutorial is for a Wired connection(Ethernet) and if your
Linux is connecting via Wi-Fi, please choose Wi-Fi instead.
Step 2: With the new settings panel opened, locate Network(in the left side panel). Click Network and choose the Settings icon for the respective Internet connection used.
*Presented here in this tutorial is Wired(Ethernet/cable).
Step 3: With the settings panel opened for the Wired connection(Ethernet), head to the IPv6 tab. For IPv6 method, simply choose: Disable.
Confirm the changes with "Apply".
Q: Why does Support ask me to disable IPv6 ?
A: Support may request that IPv6 is disabled from your end as this step is imperative that the VPN tunnel is working optimally and nothing will hinder the traffic even if only IPv4 is used.
Q: My ISP provides only IPv6 !
A: No worries ! For the best approach, please get in touch with the Support Team at the below addresses and the best action plan will be put up so that your privacy and anonymity is ensured.
Q: I disabled IPv6 but my VPN still does not work. What do I do now ?
A: Disabling IPv6 is just one of the steps that can be used for troubleshooting and for a more extensive investigation, please get in touch with the Support Team.
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: firstname.lastname@example.org
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website.
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