How to Send Debug Logs on macOS

CyberGhost VPN Customer Support may ask you to send debug logs when troubleshooting an issue. Debug logs contain technical information that can help our team identify what went wrong.

Send Debug Logs in CyberGhost VPN App

1. Open CyberGhost VPN and click Settings (gear icon).

   

2. Click Send Feedback…

   

3. A feedback form will open in your browser. Enter the details of the issue you’re experiencing and click Submit to submit the form.

   

Once you submit the form, CyberGhost VPN customer support can use the attached debug information to help troubleshoot your issue.

Need further support? You can reach us:

• via email at support@cyberghost.ro 
• via online request at https://support.cyberghostvpn.com/hc/en-us/requests/new
• via 24/7 Live Chat by clicking the Support button below